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Privacy Policy

Last Updated: September 30, 2026

This Privacy Policy explains how Spread Pollen LLC ("Pollen," "we," "our," or "us") collects, uses, and protects your personal information when you visit https://spreadpollen.com or use the Pollen platform, dashboard, and related services (collectively, the "Platform").

By using the Platform, you agree to this Privacy Policy. If you do not agree, please do not use the Platform. If you are located in the European Union (EU), European Economic Area (EEA), or United Kingdom (UK), this Policy includes additional information about your rights under the General Data Protection Regulation (GDPR).

1. Information We Collect

1.1 Information You Provide

  • Name, email address, phone number, and other contact details
  • Account login and profile information
  • Company name and address (for brand accounts)
  • Social media handles and audience information (for creator accounts)
  • Payment and tax details, processed through third parties such as Stripe

1.2 Content

  • Photos, videos, captions, and other content uploaded to campaigns
  • Campaign submissions, approvals, and related performance data

1.3 Usage Information

  • Device type, browser, operating system, and IP address
  • Pages viewed, actions taken, and time spent on the Platform

1.4 Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to keep the Platform working, understand how it is used, and measure the effectiveness of our marketing, including advertising on platforms such as Meta and TikTok. You can manage cookies through your browser settings.

2. How We Use Your Information

  • Providing the Platform: to run accounts, campaigns, content review, and payments.
  • Communication: to send account updates, early access invites, support messages, and service notices.
  • Improvement: to understand usage and improve Platform features.
  • Security: to detect and prevent fraud, abuse, and unauthorized access.
  • Legal compliance: to meet tax, accounting, and other legal obligations.
  • Marketing: to send updates and promotional emails. You can opt out at any time.

3. Legal Bases for Processing (EU, EEA, and UK Users)

  • Contract: to provide the services you signed up for.
  • Legitimate interests: to secure and improve the Platform and prevent fraud.
  • Consent: for marketing emails and optional cookies.
  • Legal obligation: to comply with tax, accounting, and record-keeping laws.

4. How We Share Your Information

  • Service providers: vendors that help us run the Platform, such as hosting, analytics, email, and payment providers.
  • Brands and creators: as needed to run campaigns, for example sharing a creator's profile and content with a brand, or a shipping address so a brand can send product.
  • Legal requirements: when required by law, court order, or government request.
  • Business transfers: in connection with a merger, acquisition, or sale of assets.

We do not sell or rent your personal information.

5. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the U.S. or other countries where our service providers operate. Where required, we use Standard Contractual Clauses or similar safeguards for these transfers.

6. Data Retention

We keep personal information only as long as needed for the purposes described in this Policy or as required by law. Account information may be retained for up to 180 days after account deletion for legal and audit purposes, and payment records may be kept longer where financial regulations require it.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No online service is completely secure, so we cannot guarantee absolute security.

8. Your Rights

California Residents (CCPA)

You have the right to request the categories and specific pieces of personal information we have collected about you, request deletion of your information, and opt out of the sale of your information (Pollen does not sell personal information). We will respond to verified requests within 45 days.

EU, EEA, and UK Residents (GDPR)

You have the right to access, correct, or delete your personal data, restrict or object to processing, request a portable copy of your data, and withdraw consent at any time. We will respond within one month.

To make a request, email us at hi@zagged.com.

9. Children's Privacy

The Platform is intended for businesses and adult creators and is not directed to anyone under 18. We do not knowingly collect personal information from minors. If we learn that we have, we will delete it promptly. Parents or guardians with concerns can contact us at the email below.

10. Third-Party Links and Services

The Platform may link to or integrate with third-party websites and services, including social media platforms and payment processors. We are not responsible for their privacy practices, so please review their policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time and will update the "Last Updated" date above when we do. Material changes will be communicated by email or Platform notification.

12. Contact Us

Spread Pollen LLC

66 W Broadway, Suite 206, New York, NY 10007

hi@zagged.com